Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Excellent service
I couldn't be more pleased with your service. It also gives me comfort to know that I can do whatever is necessary to make sure that my Dobby is healthy and cared for.
Insurer: Nationwide
By: Gretchen
I’m glad we have this insurance.
I’m so glad I purchased this insurance for our puppy when we got him. It has paid for itself. Recently the cat knocked our other dogs medicine off the counter and the puppy ate it all! Our vet bill would have been well over $1000 but fortunately our insurance paid most of the bill. The app makes submitting claims a breeze.
Insurer: Nationwide
By: Wendi
Fast, Easy, Excellent service
The best decision I have ever made. My little one is rambunctious and accident prone. Sound familiar? My claims are reviewed quickly and fairly. It is SO easy to make a claim and if you need help they are very kind and informative in their responses. Truly a great company!
Insurer: Figo
By: Megan
Straightforward and Easy
Prudent Pet was great, it was really easy getting a policy, and the agent on the phone was super helpful.
Insurer: Prudent Pet
By: Connor
Fantastic Pet Insurance
I LOVE Nationwide Pet insurance...We own three labradors currently, and have had labs all our adult lives. I have ALWAYS had Nationwide (and VPI before Nationwide bought the company). I recommend you to all our friends who ask. You are excellent in every way. Quick turn around of benefit checks too. Thank you for allowing me to take such excellent medical care of all our dogs. We helped 2 who had cancer...these expensive treatments would not have been possible without the great coverage. THANK YOU....
Insurer: Nationwide
By: Cindy
Fast Return
I took my Jade to a new Vet for dental work and they did an amazing job and after sending in the bill to Nationwide, I received a check in less than a month. I am so happy with the work done on her and the quick turn around with finances. Jade is doing amazing and she loves her new smile!
Insurer: Nationwide
By: Traci
Efficient
I’ve had nothing but a positive experience with Embrace. From calling for information to the efficiency of the claim process, it has been a positive experience. I’m glad I chose Embrace.
Insurer: Embrace
By: Linda
Winnifred Trials and Tribulations
Winnifred my bassett hound has had a few things wrong with her and has undergone many operations. While we dearly love our dog it does get rather overwhelming when all the bills come rolling in. I have used Nationwide for all my pets and they do a good job of helping out.
Insurer: Nationwide
By: jane
Excellent Insurance
Knowing that I have ASPCA pet insurance keeps me at ease with my dogs. If anything goes wrong, claim submitting and reimbursement is easy and prompt. I've had this insurance for several years and would recommend to anyone with a Dog or Cat to keep your furry love ones healthly and happy.
Insurer: ASPCA
By: Brandy
Excellent Insurance
Knowing that I have ASPCA pet insurance keeps me at ease with my dogs. If anything goes wrong, claim submitting and reimbursement is easy and prompt. I've had this insurance for several years and would recommend to anyone with a Dog or Cat to keep your furry love ones healthly and happy.
Insurer: ASPCA
By: Brandy