Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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I recommend Nationwide Pet Insurance to everyone I know who has fur babies!!!!
I have had Nationwide Pet Insurance from day one for Lucy, she's now 6 months old, and for most of Maggie's life and she's almost 11. The insurance program for both dogs has continually improved. It may seem expensive, but if you add up your regular vet bills, and anything else that may occur, it is definitely worth the cost. Everyone I talk to that has dogs, we discuss insurance, and I have recommended Nationwide, and most have reached out. Some are able to get it through their company programs...which is where I also began. Nationwide is responsive, extremely fair, and easy to submit claims! Thank you Nationwide!!!
Insurer: Nationwide
By: Christine
Best Customer Care Service Ever
This review is long over due. Words can not express how truly grateful I am to Trupanion and their team. Every person I have dealt with has not only been professional but compassionate . Claims are handled quickly and they are always there to help . You never know what kind of illness or accident can happen to your pet. Our dog was hit by a car ( came out with only a scratch) and almost died from meningitis. If it wasn't for Trupanion we would still be struggling to pay our vet bills. We thank you and Jojo the Wonder Mutt Thanks you
Insurer: Trupanion
By: Paulette
nationwide is awesome
fast response on return. also very good interactions between nationwide and myself. Nationwide is highly recommended for your best furry friend.
Insurer: Nationwide
By: Leo
Thanks
Thanks Truepanion for a hassle free experience! It’s scary and stressful when your pet is in trouble and the last thing that should be added to the pile is how to pay for what they need.
Insurer: Trupanion
By: Jane
Great company
Great customer service, efficient review of claim.
Insurer: Trupanion
By: Bev
So grateful for trupanion
I almost cancelled my policy to save $ around the holidays. Luckily, the amazing representative I spoke with told me about some simple options to lower my monthly payment and keep my coverage. Thank God he did! My almost 2 yr old lab ate a rope toy and it had to be surgically removed. It would’ve been impossible for us to come with with the $5k to pay for his surgery, but by keeping his policy we only paid roughly $1500!! The claim process was completely seemless and super fast. I also truly appreciated the well wishes for Tucker that they emailed me twice!
Insurer: Trupanion
By: Danielle
Easy & Worth it
Figo has been a lifesaver literally, for us and our dogs. We are so grateful for how easy, affordable, and fast it is. It was offered as a benefit through my work and I’m very glad to have chosen it. Recommend it every chance I get!
Insurer: Figo
By: Kristin
I recommend Pets Best
I recommend your company all the time. So easy to file claims and very helpful when needed
Insurer: Pets Best
By: Barbara
Wish I could give 100!
I do believe my agent was Peter? He was awesome and on top of it. So helpful and patient with me answering ALL the questions I had about my policy for Brinn. Again- 10 isn't high enough-you guys deserve a 100!!! Thank you for looking out for me and Brinn!
Insurer: AKC
By: Lynn
Excellent!
One of the most pleasant people I have had the pleasure to talk to ! I am in retail and deal with a lot of people. She was excellent !
Insurer: PetPartners
By: Ralph