Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Thank you for your timely review of our claims. We are very satisfied with our insurance.
Yes, I would recommend Nationwide Pet Insurance to anyone.. Actually I began with another company and was unhappy with them. My friend recommended Nationwide to me and I have been so pleased with the service and the amounts paid for my claims for Lexi. . It has been several years but am wondering as I am thinking about this, if you do something for someone who recommends you. I don't think Nancy ever received anything.
Insurer: Nationwide
By: Sharon
Best experience ever.
This was my first time using pet insurance; it was easy and no trouble. Thank you very much.
Insurer: Nationwide
By: Yvonne
Convenient
My vet keeps the insurance info on hand and processes the claims for me. I hear back promptly and have not had any concerns about coverage. This is easy to use and a great savings in keeping our pet healthy.
Insurer: Nationwide
By: Shirley
Happy with reimbursement
Easy to upload receipts, very happy with the amount of reimbursement we received for Relish's care. Might be helpful to get more updates throughout the process as it does take some time, so it'd be nice to know where it stands with updates like, "it's pending review" or emails like that.
Insurer: Nationwide
By: Sarah
Thank you, I will recommend you!
Thank You for your recent decision on Delilah, I would, and will recommend your insurance to all my pet loving friends. .
Insurer: Nationwide
By: Richard
Nationwide is the very best
We have had your insurance for about 3 or 4 years it is the very best we would recommend this to everyone you are so easy to deal with
Insurer: Nationwide
By: Dwight
Review of ASPCA Pet Insurance
Your representative, Shelley, was very helpful, today. My only complaint with the company is that claims should be processed much quicker.
Insurer: ASPCA
By: Nanette
So thankful we have coverage
Coverage for Sheamus has been a God send. His illness has taken quite an emotional toll on our family. Then there is the struggle with the financial side of all of this. This illness has exhausted our savings. I know Nationwide is working as hard and as fast as possible to process our claims but he needs more care this week and we are out of money. I'm am so thankful for all Nationwide is doing. Everyone I've spoken with has been so helpful, concerned and professional.
Insurer: Nationwide
By: Linda
Great service!
Nationwide provides excellent service for every claim we have had. I have recommend it to family members with pets.
Insurer: Nationwide
By: Marjorie