Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Love Trupanion
My experience with Trupanion left me feeling that everything was being taken care of and my situation would be resolved as soon as possible.
Insurer: Trupanion Canada
By: Debra
Great experience!
We've had nothing but good experiences with Trupanion.
Insurer: Trupanion Canada
By: Brandi
Amazing experience so far
I haven't had a negative experience for the time my dog has been covered. When ever I call in, I get someone on the line who is friendly and helpful to talk to which makes my day.
Insurer: Trupanion Canada
By: Diane
Great!
We had Trupanion with our previous dog. Trupanion was awesome to deal with!
Insurer: Trupanion
By: Laura
Very caring
They have been prompt, caring and attentive.
Insurer: Trupanion
By: Suzy
Customer service excellent
Customer service excellent
Insurer: Trupanion
By: Diane
I have always been very pleased any time I contacted trupanion.
I have always been very pleased any time I contacted trupanion. Always helpful and very easy to talk to. Very courteous.
Insurer: Trupanion
By: Cheryl
I’ve never had and issue with Trupanion.
I’ve never had and issue with Trupanion. I’ve always been very happy with them.
Insurer: Trupanion
By: Jane
Always friendly helpful and easy to talk to.
Always friendly, helpful and easy to talk to. Every time I call, the Trupanion Rep goes out of their way to answer all of my questions and offer suggestions. You can tell they like their job.
Insurer: Trupanion
By: Suzanne