Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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I am so happy that I decided to obtain Pet insurance with Nationwide, they have been wonderful.
When my dog had issues and we went to the vet, Nationwide reviewed the faxed submission quickly and would send an email confirming they received it. They would then send me my reimbursement check within a few weeks. So happy I chose Nationwide to cover my pet at this difficult time.
Insurer: Nationwide
By: Gail
very Easy process and quick to respond
Have had such a great experience every time I have had to call and ask a question or submit a Claim
Insurer: Nationwide
By: Emily
Love Trupanion
My experience with Trupanion left me feeling that everything was being taken care of and my situation would be resolved as soon as possible.
Insurer: Trupanion Canada
By: Debra
Great experience!
We've had nothing but good experiences with Trupanion.
Insurer: Trupanion Canada
By: Brandi
Amazing experience so far
I haven't had a negative experience for the time my dog has been covered. When ever I call in, I get someone on the line who is friendly and helpful to talk to which makes my day.
Insurer: Trupanion Canada
By: Diane
Great!
We had Trupanion with our previous dog. Trupanion was awesome to deal with!
Insurer: Trupanion
By: Laura
Very caring
They have been prompt, caring and attentive.
Insurer: Trupanion
By: Suzy
Customer service excellent
Customer service excellent
Insurer: Trupanion
By: Diane