Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,297 total


August 14, 2018

I am so thankful for Nationwide pet insurance. Since I have had this ins Kolby hasn't really had to use it until now.

Kolby is ten years old and his age is catching up on him. I never saw this coming he has been ill since the end of June. Recently diagnosis with liver disease. This has been very hard on the family and to think a few months a go I was thinking about canceling because he wasn't really using it. I am so thankful I didn't and appreciate how kind everyone is when I call in to ask questions about Kolby's bills.

Insurer: Nationwide

By: Victoria

Useful
August 14, 2018

Claims Processing

All of our dealings with Nationwide have been excellent. They are helpful, professional and caring. They are to be commended.

Insurer: Nationwide

By: Kathleen

Useful
August 14, 2018

Always responsive.

Always responsive, clear and efficient.

Insurer: Pets Best

By: Sandy

Useful
August 14, 2018

Kind and patient

Jade is the best! Kind, patient and knowledgeable. She reassured me things will be taken care of and they are.

Insurer: Trupanion

By: Diana

Useful
August 14, 2018

Love Trupanion

I can't say enough good about Trupanion very honest and professional

Insurer: Trupanion Canada

By: Mary

Useful
August 14, 2018

Great company

Always great service with this company

Insurer: Trupanion

By: Robert

Useful
August 14, 2018

Very impressed with Trupanino

I have been very pleased and impressed with Trupanion! It is one of the easiest things to use- I am very grateful I have it!! 🐾

Insurer: Trupanion

By: Sandy

Useful
August 14, 2018

Truly helpful

They are extremely helpful and understanding.

Insurer: Trupanion

By: Danielle

Useful
August 14, 2018

Amazing service

Because I've had very good service with trupanion

Insurer: Trupanion

By: Kelly

Useful
August 14, 2018

Super helpful

They are helpful in supplying information, and in offering additional resources for further confirmation.

Insurer: Trupanion

By: Randi

Useful

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