Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Awesome product
Great product. Quick payment with little to no administrative issues
Insurer: Nationwide
By: Ysmini
Very responsive and incredibly easy to submit and receive claims.
Very responsive and incredibly easy to submit and receive claims.
Insurer: Nationwide
By: Margaret
Professional and prompt handleing of claim.
This is my second pet with Embrace. I am well pleased with their efforts in responding to my claim. At this time, I would not consider another pet insurer.
Insurer: Embrace
By: William
very good to have nationwide ins.
ginger is my best friend thank you all for your help at this time !
Insurer: Nationwide
By: gary
Well worth it
This is the best money I ever spent - well worth it! Great customer service, too.
Insurer: Pets Best
By: Kellie
Definitely recommend
With one exception, pets best has paid timely and been great to work with. Definitely recommend
Insurer: Pets Best
By: Kathryn
Excellent service
My claim was put in by my veterinarian's office. Where them days I was notified but they were unable to do the direct deposit. That was my fault because I needed to update my information. Within the week they mailed out and I received a check for the amount of the refund. Excellent service. Fast delivery. thank you so much.
Insurer: Pets Best
By: Irene
Paid quickly
My claims for my dog have always been explained and paid rather quickly.
Insurer: Pets Best
By: Karen
Fast delivery
My claim was put in by my veterinarian's office. Within days I was notified but they were unable to do the direct deposit. That was my fault because I needed to update my information. Within the week they mailed out and I received a check for the amount of the refund. Excellent service. Fast delivery. thank you so much.
Insurer: Pets Best
By: Irene
Very helpful
Information that was given to me was very helpful. The specialist helping was awesome. Thanks
Insurer: PetPartners
By: Kenyatta