Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Pleasantly surprised with how supportive and user-friendly the experience has been.
I was a little apprehensive about my recent batch of claims as the expenses were high and I'm relatively new to having pet insurance in general. I really appreciate how easy the app has been to use and how quickly I've gotten feedback regarding our submissions.
Insurer: Nationwide
By: Jesse
You all are great
Thanks so very much with F/U of Dakota. The refund for vet bills was very welcome relief as his bills very costly. He is doing very well at the present time
Insurer: Nationwide
By: Rachel
My dog Joy has recovered after having leg surgery. Thank you for the help and support.
As stated above, we are grateful for the help and support provide by Nationwide. Joy has fully recovered and is back chasing squirrels.
Insurer: Nationwide
By: Bryan
Glad we have them!
Very pleased. Suggestion would be to have toll free number for submitting claims. Many don't have scanning/faxing capabilities at home and going to UPS/FEDEX, etc. to fax claims gets expensive. But, overall, where it counts, they are great! Would definitely recommend!
Insurer: Nationwide
By: Rhonda
Very pleased with Nationwide!
Very pleased. Smo key is doing very well, back to normal. Thanks for your concern.
Insurer: Nationwide
By: Andrea
Easy to use and appreciative for the help in keeping Apollo healthy and happy
We have had Nationwide for insuring our pets health for several years now. The process of making a claim is very simple and convenient. I am grateful that the plan covers yearly health exams so I know we are staying on top of Apollos health. Thank you for making it easier to care for our pets!
Insurer: Nationwide
By: Avery
Filing Claims Nationwide is Easy and Painless
I have taken our cat, Guy, to the vet for his various ailments and never had any issues with filing insurance claims with Nationwide. Electronic reimbursement is also fast and convenient.
Insurer: Nationwide
By: Gordon
The best peace of mind you can have for your pet!
Purchasing Nationwide insurance for our two boxers was one of the smartest things I ever did. It is so wonderful to be able to go to the vet and to be able to tell them that you want everything done that needs to be done for your fur babies. Nationwide has covered everything we have submitted so far and our dogs have been able to have the very best of care. When Daisy was diagnosed with Tetanus we were devastated but we knew that we had insurance that would help us pay for the very best of care. The vet said that often owners have to put the dog down because they can't afford the treatments. Daisy is sitting by my side as I type this. She is doing great because, with Nationwide's help, we were able to give her the care she need to recover!
Insurer: Nationwide
By: Dorothy
I am so lucky to have an affordable insurance policy
I have had no problems with our pet insurance thus far. Molly has had many issues unfortunately and it’s nice to not worry about the expense. I have been reimbursed with no issues.
Insurer: Nationwide
By: Amanda
very good
Very good and responsive. My dog is fine thank you.
Insurer: Nationwide
By: carolyn