Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great coverage and affordable pricing
Super friendly service and easy to submit claims. No hidden fees or weird pricing, everything is up front and well stated. I will use nationwide for my current dog and any to come in the future
Insurer: Nationwide
By: Kim
A pet insurance carrier who really cares about animals and understands their importance in our lives.
Excellent customer service, easy forms, a caring company.
Insurer: Nationwide
By: Carole
Incredibly convenient and provides peace of mind
So happy with my decision to use Nationwide for Pet Insurance. I've been a long time dog owner and lover and having Nationwide on our side provides that extra peace of mind when providing pet care.
Insurer: Nationwide
By: Kara
Reputable company!
I think Nationwide is a good, reputable company to deal with. Claims are easy to file and the reimbursement amounts are more than generous.
Insurer: Nationwide
By: Kimberly
Best insurance buy we have made!
I have never had pet insurance before and always was sorry that I didn't purchase it when we had a pup or a new younger dog. When we got Boji as a tiny pup I knew that I wouldn't make that mistake again! We are so happy that we went with Nationwide. They are truly concerned about our fur baby and have been very responsive and professional. Boji is going through a very concerning couple of health issues and Nationwide was sincerely and genuinely concerned about him. It was most appreciated!
Insurer: Nationwide
By: Michelle
Excellent Service & Speedy Reimbursement!
Warm & Compassionate Customer Service, Instant 4K claim reimbursement to my bank account in THREE DAYS!!
Insurer: Healthy Paws
By: Cassandra
Super easy
This was my first claim ever. The process was super easy and the customer service Pets Best was great. No issues. Claim was processed very quick.
Insurer: Pets Best
By: Marcela
Impressed with Pets Best
I'm so impressed with Pets Best! Filing your claim is so easy online and I can't believe how quickly it was processed and paid! Thank you! That's so rare in anything today! I wish everything was as smooth in today's society!
Insurer: Pets Best
By: Debbie
AMAZING- make sure you use them as your pet insurer
ASPCA is the best pet insurance company. They make filing claims so easy and they don't make poor excuses or try to not pay out claims. They are fair and honest and I wouldn't hesitate to use them for your pet.
Insurer: ASPCA
By: Priya