Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Nationwide is truly on your pet's side!!!
Nationwide is an excellent pet insurance company. The coverage is excellent and the customer service reps are always very helpful. Claims are easy to file and processed in a timely manner. We love Nationwide Insurance. Our dog and cat give it 5 paws up!!
Insurer: Nationwide
By: Nova
Customer service and claim processing.
Excellent customer service, easy and speedy claim processing.
Insurer: Nationwide
By: Nicoletta
So happy I have insurance.
Very happy with Nationwide and any representatives I have dealt with. Have been very helpful and worked with me when I had an issue getting a claim to them.
Insurer: Nationwide
By: Gail
Im so happy i choose A.S.P.C.A. It was the smartest thing i could have ever dog.
From the start Customer Service was outstanding. She answered every question with out making me feel like an idiot. Considering I had A million questions about the best policy for my first puppy. After choosing a great plan my puppy got sick. Not only did they call just to see how she was doing, they stayed on top of my claims and made it super easy to get them back records that they had needed to finish the claims. I have since refereed many of my customers and sport an ASPCA harness. Thank You ASPCA
Insurer: ASPCA
By: Julie
Customer service
I can’t say enough nice and/or positive things about the customer service I’ve experienced with Nationwide. Not only are they extremely courteous but they are very knowledgeable and explain themselves clearly. Furthermore, my claims are processed very quickly and accurately. Thank you.
Insurer: Nationwide
By: Erik
Wonderful
Always pleasant on phone my only issue is I never get any forms anymore and taking too long to get a payment
Insurer: Nationwide
By: Sharon
Very easy to report claims and receive reimbursement.
Very easy to submit claims and receive reimbursement!
Insurer: Nationwide
By: Sharon
Thank God for Nation Wide
Without Nation Wide Insurance I would be paying Vet bills for awhile. They have made everything so easy for me so I could focus on getting my dog better. The representatives are angels.
Insurer: Nationwide
By: Ginette
Nationwide makes it easy!
I greatly appreciate how helpful and efficient the Nationwide team is. I wish managing human health insurance was this easy!
Insurer: Nationwide
By: Jane
Exemplary
The personnel with whom we spoke with showed exemplary levels of empathy and understanding.
Insurer: Pets Plus Us
By: Steve