Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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I've always been well treated
I've always been well treated by the folks at Trupanion.
Insurer: Trupanion
By: John
You are awesome.
You are awesome and I thank you for being there. I gave you a lower rating for ease of filing because my Vet does not send email of billing in PDF format. It is Microsoft and it will not translate to your online filing.
Insurer: Pets Best
By: Sherry
Great customer service
Great customer service and coverage for my pet
Insurer: Trupanion Canada
By: Lurdes
Always helpful, professional, accessible
Always helpful, professional, accessible and excellent coverage.
Insurer: Trupanion Canada
By: Becky
I would recommend Trupanion.
I would recommend Trupanion. Customer service is great!
Insurer: Trupanion
By: Ashley
As always very pleasant
As always very pleasant and helpful customer service.
Insurer: Trupanion
By: Julie
Professional service
Fast, professional service at a fair price.
Insurer: Trupanion
By: Philip
Kind and understanding
Lisa was kind, understanding, and listened and was very helpful
Insurer: Trupanion
By: Cody
Please with claim handling and response.
I am very pleased with the handling and response to my claim. I always recommend Pets Best to friends and associates. It has save me and family a lots of money since I have had the insurance and my doggie is very happy.
Insurer: Pets Best
By: James