Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,297 total
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Life savor
My pup Penny just used her insurance policy with Nationwide. She needed her teeth cleaned and spayed. These two things will help her live longer. I am so thankful for the insurance, it helped pay for the care she needs to stay healthy. I also have the insurance for my two other dogs Barry and Milly. Having this insurance allows me to feel like I am truly able to do everything I can to keep my pets healthy. The only think I wish was different is if the Vet could bill Nationwide directly. Other than that its a great product and awesome company.
Insurer: Nationwide
By: Kendall
Great response to claims, easy submitting process
They are always helpful with answering questions and have a very easy claim process. My dog has had many medical issues this year and I am very happy to have insurance for her care.
Insurer: Nationwide
By: Kristen
Never would not have pet Insurance, it is a must have.
My beloved Golden Retriever, Belle lived to the age of 15 1/2. I attribute her long life to the excellent Veterinary care and the fact that Belle had the Superior Plan and Cancer Rider plan with VPI that helped with her medical cost. The customer service is outstanding and always available to answer any questions regarding your pet's plan or submitted claims. Claims are easily submitted by FAX, Email, or mail. In addition Nationwide emails newsletters to help keep your pet safe and healthy. I rate the insurance with a A- I did not give a A+ because of genetic (breed specific) and pre-existing conditions are not covered.
Insurer: Nationwide
By: Flora
Great company
The company has been very professional and reviewed claims immediately and paid timely.
Insurer: Embrace
By: virginia
Best insurer and I highly recommend them. I will use them again and again.
My dog has a serious seizure disorder (4 meds) and a inflammatory bowel disease (steroids) since 2 yo and he is now almost 5 yo happy dog who requires frequent blood tests. He has required an MRI and an endoscopy. He plays hard and loves to run and jump which led to another ER visit. Healthypaws covers almost the entire bill. They make it easy to submit and deposit the reimbursement into my checking account. I never have to argue and they respond to email. I highly recommend them and will use again and again.
Insurer: Healthy Paws
By: Michael
Best Insurance for your pet
Really came through when my puppy needed surgery on her knee. The claim was processed quickly and without any issues. Been a client for 5 years and am very happy with the company and the staff. Would definitely recommend Trupanion
Insurer: Trupanion
By: Lisa
Best Insurance for your pet
Really came through when my puppy needed surgery on her knee. The claim was processed quickly and without any issues. Been a client for 5 years and am very happy with the company and the staff. Would definitely recommend Trupanion
Insurer: Trupanion
By: Lisa
Neil
Trupanuon has given us excellent service !
Insurer: Trupanion
By: Green