Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,297 total


November 28, 2018

Trupanion responds quickly

Trupanion responds quickly and if a question is asked you answer it with in a timely fashion.

Insurer: Trupanion

By: Andrea

Useful
November 28, 2018

customer service specialists are terrific!

So easy, affordable & the customer service specialists are terrific!

Insurer: Trupanion

By: Robin

Useful
November 28, 2018

Beth was very informative and helpful!

Beth was very informative and helpful! She's a great representative!

Insurer: Trupanion

By: Shelley

Useful
November 28, 2018

The claim process is so easy

The claim process is so easy and I love the customer support

Insurer: Trupanion

By: LISA

Useful
November 28, 2018

Always great service!

Always great service! Easy to file claims!

Insurer: Trupanion

By: Diane

Useful
November 28, 2018

Amazing customer service!

Amazing customer service! Easy online portal

Insurer: Trupanion

By: Janae

Useful
November 28, 2018

Amazing customer support

Amazing customer support. My Frenchie is very happy with trupanion

Insurer: Trupanion

By: Stacy

Useful
November 28, 2018

Great customer service

Great customer service and always speaking to an English native speaker.

Insurer: Trupanion

By: Scyntha

Useful
November 28, 2018

Quick response u

Quick response, understandable and friendly! I love Trupanion.

Insurer: Trupanion

By: Alix

Useful
November 28, 2018

Caring responsive customer care.

Caring, responsive customer care. I can trust the policy will be as written

Insurer: Trupanion

By: Debbie

Useful

Compare top pet insurance providers plans.