Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Great service! SO thankful I have this insurance!
I am so thankful I have this insurance. My dog was very sick and I was able to take her to the emergency vet and get the care she needed. I recommended Nationwide pet insurance to many people!
Insurer: Nationwide
By: Amanda
Great service providing peace of mind.
Nationwide Pet has been so helpful! Very easy to submit claims with no hassle. It's reassuring to know I have a means to cover extra vet expenses as they arise.
Insurer: Nationwide
By: Julie
Great communication
Rep was very nice and informative. Great communication. Much appreciated!
Insurer: AKC
By: David
I have been very pleased
I have been very pleased with the service that I have received over the years.
Insurer: Trupanion
By: Jennifer
Enjoy talking to Trupanion support
Enjoy talking to Trupanion support on phone. didn't realize vet wasn't fallowing up with Trupanion and after a year of wondering call and found out vet hadn t communicated with them. They let me put in old claim anyway. They have been very helpful every time I've called with questions!
Insurer: Trupanion
By: Trinidad
Excellent.
Excellent. Staff were so helpful and the claim was processed quickly.
Insurer: Trupanion
By: Kathleen
so very pleased
I have been very pleased with the service that I have received over the years.
Insurer: Trupanion
By: Jennifer
Very good at communication
Very good at communication and quick reimbursement.
Insurer: Trupanion
By: Laurel
Enjoy talking to Trupanion support
Enjoy talking to Trupanion support on phone. didn't realize vet wasn't fallowing up with Trupanion and after a year of wondering call and found out vet hadn t communicated with them. They let me put in old claim anyway. They have been very helpful every time I've called with questions!
Insurer: Trupanion
By: Trinidad