Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Nationwide is on your side
I am so happy with Nationwide Pet insurance, from the ease of submitting the claim to the turn around time. Customer service is awesome!
Insurer: Nationwide
By: Whitney
Great service as always
Nationwide has always given great service. It was the best choice of medical plan and affordability for our senior Boxer boy. Questions are always readily and clearly answered and claims are easy to submit through the app.
Insurer: Nationwide
By: Lee
Easiest insurance claim ever
Rigby recently got hit by a car. Emergency vet bills and surgery costs scared my husband and I. After submitting the claims we received back the money to pay down those bills around a week. No fighting with insurance on why or what was on the bill. The accident was traumatic enough, I am thankful that the pet insurance wasn't.
Insurer: Nationwide
By: Morgan
Excellent service
Excellent fast easy service
Insurer: Nationwide
By: Bruce
Nationwide really does care and has developed a corresponding delivery system; you can count on the,.
Nationwide has developed a service delivery system that recognizes the bond customers have with their pets. Their support is personalized, responsive and empathetic. I give them great credit for developing a cohesive brand. Breat job!
Insurer: Nationwide
By: Ken
Hassle Free
Truly hassle free. Submit with your smartphone. Reimbursement deposited electronically. Only warning is read reimbursement limits per condition.
Insurer: Nationwide
By: Soonmi
Trupanion is the best
Competent, kind, courteous, responsive, efficient, timely and covers just as advertised. Trupanion is a wonderful company
Insurer: Trupanion
By: Brenda
Thank you nation wide
I have had to rely on this insurance quite a bit. They have always paid claims promptly and without any hassle.
Insurer: Nationwide
By: Annette
You are the best! Great service and very kind people to deal with on the phone.
Your service is outstanding when I call and speak to your representatives. They are very easy to talk to and explain anything that I have questions about. Very fast service whenever I file a claim, and very fast payment. You are the best, and I thank you for your service.
Insurer: Nationwide
By: Gerald