Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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They have processed my claims Fast and efficienct
They have been amazing, love have easy, and fast to submit Luke’s claims and how fast the reimbursement came back!!! I highly recommend ASPCA insurance to any pet owner
Insurer: ASPCA
By: Debbie
Mr.
Awesome people to deal with. Speedy and easy claim process
Insurer: Embrace
By: Richard
helpful, easy to use, cats love it
We've had ASPCA pet insurance for our 3 cats for a few years. My kitty was recently treated for an eye injury that ended up being quite expensive. Claims were very easy to submit online, and we got reimbursed within a few weeks. The kitties and the family really appreciate this service.
Insurer: ASPCA
By: Yelena
Nationwide continues to care about pet owners
Nationwide pet insurance does in fact take pride in their service to pet owners. Not the fastest when it comes to payments, but they are very thorough. I would continue to use their services.
Insurer: Nationwide
By: Mark
Great pet insurance
Nationwide provides good coverage and claims are easy to submit. Reimbursements are timely.
Insurer: Nationwide
By: Laurie
I cannot brag enough about the experiences I have had with this insurance.
ASPCA pet insurance has always been wonderful to help me take care of my best friend throughout the years! Earlier this year, Gizmo had a mast cell tumor removed and is currently on chemo to treat the cancer. The insurance has made it easier on me financially while going through this. The use of the app makes it easy to refer to my policy and to file claims. Anyone that knows me knows that I highly recommend ASPCA pet insurance.
Insurer: ASPCA
By: Angela
Nation Wide is the best pet insurance company you could possibly find for your pet!
We have loved working with Nationwide. The ease of submitting claims and getting explanation of benefits as well as receiving payments after our deductible has been met is amazing! We are very pleased with our coverage as well. We have not been denied for anything.
Insurer: Nationwide
By: Michelle
The easiest insurance plan ever
We bought this plan for our mixed puppy a couple of years ago. This company is responsive and fair. They have never denied a reasonable claim. I highly recommend them.
Insurer: Nationwide
By: David