Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Nationwide is the very best
We have had your insurance for about 3 or 4 years it is the very best we would recommend this to everyone you are so easy to deal with
Insurer: Nationwide
By: Dwight
Review of ASPCA Pet Insurance
Your representative, Shelley, was very helpful, today. My only complaint with the company is that claims should be processed much quicker.
Insurer: ASPCA
By: Nanette
So thankful we have coverage
Coverage for Sheamus has been a God send. His illness has taken quite an emotional toll on our family. Then there is the struggle with the financial side of all of this. This illness has exhausted our savings. I know Nationwide is working as hard and as fast as possible to process our claims but he needs more care this week and we are out of money. I'm am so thankful for all Nationwide is doing. Everyone I've spoken with has been so helpful, concerned and professional.
Insurer: Nationwide
By: Linda
Great service!
Nationwide provides excellent service for every claim we have had. I have recommend it to family members with pets.
Insurer: Nationwide
By: Marjorie
I love Embrace Pet Insurance!
My claims are always handled quickly and with ease. The staff is wonderful!
Insurer: Embrace
By: Elaine
Quick and easy
Complete process was easy and quick. Great work by you.
Insurer: Pets Best
By: Kevin
Employees are helpful
I recently submitted a claim on a Monday, I had my refund by Wednesday. Filing the claim is so quick and easy, the employees are helpful if you need to pick up the phone and call! I tell all my puppy friends about Pets Best.
Insurer: Pets Best
By: Vanessa
A breeze
Submitting my claim was a breeze and I received the payment very quickly! Way to go Pets Best!!!
Insurer: Pets Best
By: Leisa
Very pleased by the coverage and the processing time.
I am truly impressed by the rapid processing of the claims. Unfortunately, my mini bull terrier developed a skin condition that has required a specialist with repeated visits and medications. I am very satisfied and will purchase a policy for my next dog as well.
Insurer: AKC
By: Art
Best Insurance Ever
This is the best insurance I've ever heard of. They are very friendly and knowledgable when I call. My dogs have had serious illnesses which were very expensive. I wouldn't have been able to help them without this insurance.
Insurer: Nationwide
By: Maria