Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,088 total


August 09, 2019

ASPCA is the best pet health insurance

They are quick with claims and make the process extremely easy.

Insurer: ASPCA

By: Sabrina

Useful
August 09, 2019

Easy and Efficient

Nationwide Pet Insurance is absolutely fantastic! I want to make sure my Yorkie has the best medical care available and Nationwide allows me to do that. Filing a claim is quick, easy and efficient. Claim is processed quickly with hardly any wait time. Thanks, Nationwide!

Insurer: Nationwide

By: Bonnie

Useful
August 09, 2019

You guys are awesome!

You guys are great.

Insurer: Nationwide

By: Carmen

Useful
August 09, 2019

Amazing!

I can’t say enough good things about our experience with Nationwide Pet insurance. Love the pet helpline as well. Just amazing in every way. Thanks for providing such an excellent program.

Insurer: Nationwide

By: Karen

Useful
August 09, 2019

Wonderful

Very nice company to have insure my Sammy

Insurer: Nationwide

By: Donald

Useful
August 09, 2019

Highly recommend Healthy Paws!

Our yellow lab, Sully, recently had expensive tests to determine that he has a heart murmur and Dilated Cardiomyopathy. This may be an ongoing issue that we'll have to follow up on and test on a regular basis. We're so glad we have Healthy Paws by our side, as they covered every dollar that they agreed on when we signed up for coverage, and we received our reimbursement in an extremely timely manner. They then followed up by email to check on how Sully is feeling. We HIGHLY recommend Healthy Paws! :)

Insurer: Healthy Paws

By: Michelle

Useful
August 09, 2019

Grateful for the peace of mind

Fast turn around time on claims and grateful for the peace of mind knowing my dog is covered.

Insurer: Nationwide

By: Skylet

Useful
August 09, 2019

great service

great service

Insurer: Nationwide

By: LInda

Useful
August 09, 2019

Best choice I made for my pet Chico is having ASPCA insurance.

I'm very happy with the service ASPCA you provide and I will recommend to all my friends.

Insurer: ASPCA

By: Eva

Useful
August 09, 2019

Great insurance

Pet insurance is best thing I ever did for my pup. Nationwide plan has bee great and the app is easy too.

Insurer: Nationwide

By: Dominic

Useful

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