Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Pets Best never hesitates
Our dog got really sick all of a sudden and we had to take him to the vet last minute. Pets Best never hesitates to help in emergency situations, I don't know what we'd do without them!
Insurer: Pets Best
By: Marisa
You always come through
As usual, you always come through. I understand the large volume and the time consuming claims. Hopefully that will not always be the case. You do an awesome job otherwise.
Insurer: Pets Best
By: Marge
This is a wonderful company!
This is a wonderful company! I just renewed my policy for the second year. You pick the plan that is right for you and they stand by what they promise. My veterinarian sends the claim form and Pet's Best does the rest. I am so happy that I chose this pet insurance!
Insurer: Pets Best
By: Randi
Very responsive
You were very responsive. The process was a little bit more delayed than usually experienced but was still good.
Insurer: Pets Best
By: Maria
Great experience
My vet handles everything and makes it a great experience
Insurer: Pets Best
By: Pat
Pays promptly
I have been very pleased submitting claims through Pets Best. They pay promptly and are very helpful. Thanks so much!
Insurer: Pets Best
By: Pat
Fast, easy & fair
Pets best is always fast, easy & fair.
Insurer: Pets Best
By: Jessica
Excellent!! Highly recommend!!
I have used Figo insurance for almost a year and, with two rambunctious dachshund, I have had the opportunity to file more than a few claims! Figo insurance staff is always very responsive, very informative, and very helpful in responding to my claims! I highly recommend them!
Insurer: Figo
By: Linda
Great job
Thank you for being a great insurance company. If everyone cared as much as nationwide the world would be a better place.
Insurer: Nationwide
By: Donna