Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Wonderful service for my fur baby!
I really appreciate how convenient is it to turn in my vet bills and also appreciate the quick response I get that they were received. Awesome service!!
Insurer: Nationwide
By: Tanya
Quick, easy, and kind assistance
We have an 11 month old puppy who has had some medical issues (allergic reaction, ear infections, food allergy) and Hartville has been wonderful. Submitting claims couldn't be any easier, they've called to check in on our puppies health, and payouts happen quickly. Thank you!
Insurer: Hartville
By: rebecca
Easy & Efficient
I have had to use my ASPCA insurance 2 times in the last 8 months and it has been an easy and efficient process! My 13 month old Dogo Argentino is a handful but ASPCA insurance makes everything easier. Really glad I made the decision to go with them!
Insurer: ASPCA
By: Jessica
Great
Nationwide has been great to work with. Very easy process and good explanations of how to submit forms. Wish all insurance companies were this good!
Insurer: Nationwide
By: Sandy
Just Do It, if you are hesitating about pet health insurance, take it from me...DO IT!
This is our first experience with a Pet Insurance Co., I'm so happy it is with HEALTHY PAWS. The unexpected surgery of our cat was handled expertly and promptly by HEALTHY PAWS! We even received an email inquiring about his recovery! Our Vet and Breeder recommended pet insurance when "Jack" was younger. So, we discussed it and thought, well o.k., then I found Healthy Paws, the rates were reasonable, so we got it. We are so grateful we bought it, I truly can recommend HEALTHY PAWS as a pet Insurance!
Insurer: Healthy Paws
By: Rosemarie
Truly appreciate your help.
Abbe has been insured with you her entire life and we has always received exceptional service. Your online claim service is just wonderful.
Insurer: Nationwide
By: Guy
Nationwide was Awesome in reimbursing after Yogi's surgery.
Yogi are a corn cob which was stuck in his intestine. He received x-rays, ultrasound (3) ,extensive blood work before determining what was necessary. He had major surgery to remove the blockage. After surgery he got an infection in his intestinal track. He has been through such a painful and long ordeal. The bills were extensive.Nationwide has paid 90% of the cost within days of submitting the claims. Highly recommend Nationwide Pet Insurance.
Insurer: Nationwide
By: Pamela
Very happy to have coverage for my cat
Very happy to have coverage for my cat and never hesitate to take her in to the vet when she has an issue with her eye. Nationwide's handling of the claim was exemplary.
Insurer: Nationwide
By: Patricia
Very Satisfied
Great service, fast, easy and very satisfied.
Insurer: Nationwide
By: Frannie
Your protection is invaluable to us and especially Odie.
Your service has enabled Odie to receive the care he deserves.
Insurer: Nationwide
By: William