Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Healthy Paws is a life saver!
Healthy Paws pet insurance has been top notch. My dog has always been healthy up until recently. It's been one thing after another with numerous, costly different vet visits including specialists. He's had X-Rays and blood work multiple times, an ultrasound, and eye surgery. It's very stressful to go through this with my beloved animal but Healthy Paws took that financial worry away. It is extremely easy to submit a claim on the app. You simply take a picture. Your reimbursement can be set up to get directly deposited into your bank account. It takes hardly any time at all. They update you throughout the process and the best part is that the money has always been in my account by the time my credit card bill is due. They have truly been a life saver!
Insurer: Healthy Paws
By: Ginny
Great Pet Insurance, very fast service.
ASPCA Pet Insurance covers all my pet illnesses and accidents. Always quick to process claims and send payments.
Insurer: ASPCA
By: Michele
Been very happy with Nationwide Pet Insurance
We took out Nationwide pet insurance on Willow when we purchased her, after having a sad experience with our previous dog (uninsured) having major surgery and having cancer after the surgery. We had to put her down. When I talked with the Nationwide Agent about insurance for Willow, she was very helpful, clear about what was and wasn't covered and she made me feel sure this was the correct decision. Thankfully we have had no major health issues with Willow so far (she is 17 months old), just a couple upper respiratory infections. We have actually gotten back more on what we have paid to the vets, than what the monthly premium is. And the peace of mind knowing if we face a major problem down the road, Nationwide is there for us and Willow is priceless. I highly recommend Nationwide to all my friends and family.
Insurer: Nationwide
By: Linda
Nationwide is the very best
We have had your insurance for about 3 years now and couldn't be happier with them they pay back in about a month from filling the claim and we get it back within a month from filling the claim and we are very proud of you and your service
Insurer: Nationwide
By: Dwight
This was the esiest claim I have ever field or had processed in my entire life, 10 out of 10 all the way!
This claim was beyond easy to file and the follow up was phenomenal. I could not be happier with the service or the product. My fur baby is generally incredibly health, it was a relief to have a helping hand with the unexpected expense.
Insurer: Nationwide
By: Chrystal
Miss
I have found Nationwide easy to work with. Claims are filed without issue and responses are readily received. I never had insurance for previous pets (other than our 4 cats now covered) and I wish I had investigated this coverage sooner.
Insurer: Nationwide
By: Margaret
Great service!
Excellent coverage and speedy response rate. As a new dog owner and ASPCA Pet Health Insurance customer, I am very satisfied with the service thus far.
Insurer: ASPCA
By: Ryan