Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Totally impressed with FIGO!!
In my opinion Figo Pet Insurance is amazing. They are very transparent and customer service oriented. When I joined, which was not long ago I read through everything and I called Figo and asked a lot of questions for clarification. But now something happened to my pup out of no where and Figo followed/covered exactly what I read and they communicated. I think it is a well structured insurance company. My only advice is to read / talk with customer service and know what your plan covers. Take time to know what a pre existing condition/symptom is because no pet insurance will cover that. I fully trust Figo and I will proudly recommend this insurance to my family, friends and vet office!
Insurer: Figo
By: Rachel
Thank goodness for Nation Wide
Having pet insurance helps defer some of the costs keeping our four legged family members healthy. Nation Wide is very good at communicating the status of your filed claim.
Insurer: Nationwide
By: Kevin
Trupanion loves my pup!
Thank you for helping with getting the claim sorted out. I always appreciate you folks at Trupanion. I recommend you every chance I get. Thanks again, Issa and Wally
Insurer: Trupanion
By: Lissa
Truly the best and simplest insurance
Trupanion is awesome in handling claims in a timely and fair manner. I would recommend you to everyone who has a pet.
Insurer: Trupanion
By: Lance
Trupanion has made my life much easier.
Trupanion made it quick and easy to submit a claim. And the turnaround time is speedy!
Insurer: Trupanion
By: kelly
Peace of mind and heart
Trupanion continues to be fabulous. Logan was diagnosed with bone cancer back in February/March. They have enabled me to do whatever was necessary without having to think about cost. He is still enjoying life thanks to Trupanion and our great medical team
Insurer: Trupanion
By: Laurel
You have done great each time we have a claim.
You have done great each time we have a claim. Thank you very much.
Insurer: Trupanion
By: Marcia
Best Customer Service!
very easy to use. Customer service responds very quickly and are extremely patient and helpful. the claims process is super easy!
Insurer: Trupanion
By: Linda
Daddy's Girls
Great customer service, always willing to help me and solve my problem
Insurer: Trupanion
By: MICHAEL
Fiona's alive today because of Trupanion
You guys are awesome. Filing claims is easy and response time from you is so fast. I have recommended you to all my 4 legged family friends. Been with you five years with no claims which was great but then I needed you and you came through.
Insurer: Trupanion
By: Becky