Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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The very best customer service
I am very grateful to have insurance with you all. It is very easy to submit a claim!!
Insurer: Nationwide
By: Cristie
I recommend ASPCA
I recommend ASPCA since they always take care of my claims promptly without any questions asked.
Insurer: ASPCA
By: Brett
Great!
We have been very happy so far with the coverage and customer service
Insurer: Nationwide
By: Luci
Good insurance
VPI has our back for the last 6 years and we are grateful to the team for processing our claims. Our fur babies are indeed our babies and we'll do anything for them. It's really reassuring that Nationwide is a good coverage insurance. Thank you.
Insurer: Nationwide
By: Dorcas
Service
My dog Cole recently passed. I was insured for almost 10 years with this company. I can't remember the last time I received such care. Everyone was always kind, caring and concerned and at the end, very sympathetic for my loss. I wish I could thank each person I've dealt with over the years personally. I would highly recommend this company to anyone who loves their pet and wants the best care. Thank you for all you have done for Cole and I.
Insurer: ASPCA
By: Kathryn
Great people
Great web site, great people to deal with, and very responsive to me.
Insurer: Pets Best
By: Terry
Quick payments
I've been happy with my pet insurance the 10 years I've had it, my pets mean everything to me , so I appreciate the quick payments!
Insurer: Pets Best
By: Terri