Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Great service...good turnaround time with claims
Nationwide covers most claims for our dog. We are happy with the service we receive.
Insurer: Nationwide
By: Annmarie
Lifesaver
My Pablo Picatsso ate a piece of string of some sort. After 4 different animal hospitals over a period of 8 days in “Kitty ICU”, I’m relieved to say Pablo is on the mend. His medical bills were astronomical but Trupanion covered everything they promised they would. It was such a relief. I didn’t worry about the bills for a minute through this very stressful time thanks to Trupanion!
Insurer: Trupanion
By: Laura
A must have insurance for those who love their pets and want to keep them healthy and happy.
I have recommended Nationwide Pet Insurance to friends and family because it has given us peace of mind in the ability to meet our beloved dog’s medical needs. It is easy to use after the claims are submitted. I also feel secured in knowing that Nationwide is a large established and reputable company in the insurance industry.
Insurer: Nationwide
By: Miriam
You need this pet insurance!
So glad I use Nationwide pet insurance. My dog was ill and took him first to the 24 hour emergency vet. He stayed overnight. Getting through the insurance was quick and easy to do. It was a short amount of time and I had my payment sent to me. I would encourage everyone that wants pet coverage to look into this Company.
Insurer: Nationwide
By: Patricia
Fantastic. I switched from PetPlan and couldn’t be happier.
You guys are great. The app to process my claim is easy to use. I love that I can just take a photo of the invoices and send them thru the app. Your response to pay my claims has been exceptional as well. Glad I switched from PetPlan. Thanks again. Angelo
Insurer: Nationwide
By: Angelo
Simply the best!
I can’t say enough about Nationwide pet insurance. The claim procedure is so easy and it’s a relief knowing that our boys have such amazing insurance.
Insurer: Nationwide
By: Nicole
Timely Response
I have been happy with claim process and timely response.
Insurer: Nationwide
By: Sam
Trust Nationwide. They take care of me
I called numerous times because it was a scary situation. Every time I finished the call with confidence that all would be okay. My claims were settled faster than some human insurance claims.
Insurer: Nationwide
By: Jeri
Very impressed with Nationwide’s fast and easy service!
I’ve had my dog less then 3 years and he has needed 2 surgeries 😔I feel blessed with Nationwide you make filing claims easy and you are fast and efficient with reimbursement. 👍🏼👏🏼Thank you!
Insurer: Nationwide
By: Mary