Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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The Best!
I have had nothing but good experiences with my Trupanion and I am so glad to have gotten when my dog was a puppy. I would recommend and I do recommend it to all my dog friends.
Insurer: Trupanion
By: Deborah
Submitting a claim was easy.
Submitting a claim was easy. Reimbursement for our share was fast.
Insurer: Trupanion
By: Kurt
Rest In Peace Marley.
Thank you so much for your care. This was and extremely traumatizing experience for our family. The unexpected loss of our companion and the overwhelming expense. TRUPANION was there for us. Paid the bills immediately without question or complications.
Insurer: Trupanion
By: Lynda
Insurance as it should be
Trupanion Express very user friendly
Insurer: Trupanion
By: Eric
Very easy to work with
Very easy to work with.
Insurer: Trupanion
By: Maria
Always been extremely helpful and friendly.
Always been extremely helpful and friendly. Only an 8 because I have not filed a claim yet.
Insurer: Trupanion
By: Alexandra
Blessed
Compassionate and very responsive. We were anxious and distressed when our Tucker had to have numerous tests and subsequent bladder surgery. Knowing that we had financial support from Trupanion helped allay some of our concerns.
Insurer: Trupanion Canada
By: Barbara
Your the best
Great service fast payment have been with you for over 12 years
Insurer: Trupanion Canada
By: Roy
Hassle free coverage for spleen removal.
Our dog needed to have her spleen removed. Her surgery costs were pre-approved quickly and without a hassle so we knew what was or wasn't covered going in. We are glad that we did not cancel her policy when things got difficult in the Alberta economy.
Insurer: Trupanion Canada
By: Charmaine