Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Nationwide helps me take the best care of my hounds.
VPI, now Nationwide has been very good about covering our claims. The process is easy enough for me to do. You all have been very patient with me, as I have on occasion filed a few claims at a time and I'm sorry to say, duplicate ones. Never intended to do that. I do apologize. Thanks for being there.
Insurer: Nationwide
By: Margaret
Great pet insurance!
I have had ASPCA Pet Insurance for 11 years. They provide excellent customer service and respond quickly to a claim. We are extremely satisfied with their pet insurance.
Insurer: ASPCA
By: Julie
Happy with quick response
Competent and prompt
Insurer: Embrace
By: Susan
Thank God for Healthy Paws Pet Insurance
Recently, my 13 year old maltipoo had to undergo emergency gallbladder removal. I've had pet insurance since my dog was a puppy. I am so grateful for Healthy Paws being there. I would do anything for my dog and knowing I had pet insurance coverage made it even better. Healthy Paws has a super easy website to navigate. The claim process was easy and the turn around time was super quick. Much faster than human claims! Most people have insurance for their family, isn't your pet part of your family?
Insurer: Healthy Paws
By: Grace
The Best!
I have had nothing but good experiences with my Trupanion and I am so glad to have gotten when my dog was a puppy. I would recommend and I do recommend it to all my dog friends.
Insurer: Trupanion
By: Deborah
Submitting a claim was easy.
Submitting a claim was easy. Reimbursement for our share was fast.
Insurer: Trupanion
By: Kurt
Rest In Peace Marley.
Thank you so much for your care. This was and extremely traumatizing experience for our family. The unexpected loss of our companion and the overwhelming expense. TRUPANION was there for us. Paid the bills immediately without question or complications.
Insurer: Trupanion
By: Lynda