Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
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Great communication
Great communication. Very easy to submit claim
Insurer: Pets Best
By: Joanne
Great business
Just super easy to call in submit, submit online or whatever is felt was easiest. I appreciate all that the company has done and am happy to say I think pets best has paid me more than I have paid it. What a good business model!
Insurer: Pets Best
By: Cameron
Amazing team!
Your team was amazing we lost our special fur baby to Pneumonia , you reviewed all his expenses quickly and professionally. Your kind thoughts were so much appreciated.
Insurer: Trupanion
By: Debbie
Wonderful service
The service I have experienced when dealing with Trupanion very pleasant, and Fast!
Insurer: Trupanion
By: Albert
So easy !
The vet submits our claims directly to Trupanion. Quick and easy !
Insurer: Trupanion
By: Laura
excellent service prompt payment
excellent service, prompt payment
Insurer: Trupanion
By: Alan
Although still having issues with one claim I strongly recommend Trupanion as they have been great to deal with during such bad times with my pup!
Although still having issues with one claim, I strongly recommend Trupanion as they have been great to deal with during such bad times with my pup!
Insurer: Trupanion
By: Andrew
Trupanion is always a huge help in our hard times!
Trupanion is always a huge help in our hard times!!
Insurer: Trupanion
By: Katie
This is the insurance you want!!!!!
Trupanion is extremely convenient and my vet Avon animal hospital has direct payment with trupanion so everything is a smooth transition. Highly recommend trupanion. 5
Insurer: Trupanion Canada
By: Mandip
Excellent experience
Easy. Fast. Very pleased.
Insurer: Trupanion Canada
By: Melissa