Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
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Does what pet insurance is supposed to do
Have filed many claims for my canine non-human companion. Nationwide has always come thru without question. Timely payments and customer service has been helpful with any inquiry. I am not being compensated for this review.
Insurer: Nationwide
By: Grayson
Nationwide is really "on your side"
I've had pet insurance for many years for all my past dogs when they were known as VPI. My Harry T was 7 when I got him and developed several "old dog issues" in his golden years. Upon his passing in 2005, VPI reimbursed very well on that last week he was in doggie hospital, reimbursed the unused premium and then did something that still leaves me in awe; they sent me a sympathy card indicating a donation being made in Harry's name to one of their local animal shelters.
Insurer: Nationwide
By: Denise
Fantastic
Very professional. Thank you.
Insurer: Nationwide
By: Brad
AWESOME!!!!
They have been amazing to deal with.. ease of submitting claims, payment in a reasonable time frame... Highly recommend!!
Insurer: Nationwide
By: CLAUDETTE
Very quick turn around for the Reimbursement
Nationwide was great during this process with my dog. It’s hard enough going through that so I’m really happy with the quickness is their communication as well as how easy it was to get the reimbursement rt to my account. I’m so thankful I have this insurance for my pet.
Insurer: Nationwide
By: Brittney
great service
Nationwide dog insurance is very easy to work with and quick with processing claims. The EOB's are very helpful as well.
Insurer: Nationwide
By: Pam
Great service
Customer service is helpful and claim processing is very fast!
Insurer: Nationwide
By: Christopher
Peace of mind!
I have found Trupanion to be a great Company. They have been a pleasure to work with. I recommend them highly.
Insurer: Trupanion
By: Henry
Excellent service
You guys are simply amazing. Your service has always been incredible.
Insurer: Trupanion Canada
By: Brenda
Easy as 1-2-3
I have never had any problems submitting any claim that I have had. The explanation of what is being covered is great because I know exactly what to expect. Nationwide makes it so easy to submit a claim that it is virtually effortless. So glad that I choose Nationwide as my insurance for my four legged family member.
Insurer: Nationwide
By: Gilbert