Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Best pet coverage
Very responsive always pleasant on the phone and affordable care.
Insurer: Trupanion
By: Tammy
Excellent service!
Excellent service! Super happy with Trupanion!
Insurer: Trupanion
By: Carie
Long time happy customer
Our claim was handled completely fairly and swiftly. Would not recommend any other pet insurance.
Insurer: Trupanion
By: John
Trupanion is there when you need it most
Trupanion responded to our vets request immediately and provided seamless insurance assistance when we needed it most. This is the second time that Trupanion has provided insurance coverage for our one year old English Cocker Spaniel and it has helped us tremendously.
Insurer: Trupanion
By: Darrell
No issues.
No issues. No run around! Pleasant!
Insurer: Trupanion
By: Nicola
Three claims all handled wonderfully
I have been completely satisfied with Trupanion. Premiums are reasonable. The claims process is well done and efficient.
Insurer: Trupanion
By: vaughan
Bulldog not "breed related" treatment
I was very happy to work with an insurance company that does not treat every illness or accident of a Bulldog as 'breed related and actually covered my dog's treatment! Every phone call I was treated with courtesy and friendliness.
Insurer: Trupanion
By: Susan
Stress Free Coverage
Fast, convenient, stress free! I definitely recommend Trupanion
Insurer: Trupanion Canada
By: Vicky