Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


September 12, 2019

The very best Pet Insurance available.

The very best Pet Insurance I have ever been had. I have had many in my lifetime, but the Nationwide Pet Insurance is absolutely the best. Very easy to submit claims. Straight forward when it comes to the amount and expedience of reimbursements. If you are in the market for a Pet Insurance policy, look no further because there is not anything that can compare to the Nationwide Pet Insurance policy.

Insurer: Nationwide

By: Jackie

Useful
September 12, 2019

Amazing and Enjoyable

I am very grateful for this insurance company. It is an easy process, customer service driven and on average, saves us money.

Insurer: Nationwide

By: Stacey

Useful
September 12, 2019

Easy, convenient, peace of mind

Really gives peace of mind to properly care for my pets by having Nationwide Pet Insurance! The claim process is super convenient and easy after such a stressful time.

Insurer: Nationwide

By: Samantha

Useful
Verified September 12, 2019

Very Caring Staff

The staff is so friendly and caring every time I have ever called with questions. Very easy to submit invoices and quick response!

Insurer: Trupanion

By: Senka

Useful
September 12, 2019

They were very helpful with questions and my claims

I like the way they are helpful with your claims and questions The service was outstanding.

Insurer: ASPCA

By: Sharon

Useful
September 12, 2019

The claim process is reliable, easy and time efficient.

I am very satisfied with the expediency of reimbursement . The faxing of claims and your thorough records make this an easy process. I would recommend your pet insurance to anyone who is shopping around!

Insurer: Nationwide

By: Linda

Useful
September 12, 2019

Nationwide is fantastic

I've never had any issues with Nationwide. They make it very easy to submit claims and they always pay on time.

Insurer: Nationwide

By: Paige

Useful
September 12, 2019

Fantastic

What a pleasure dealing with narionwide.I never have to worry about bringing my dog to the vet.

Insurer: Nationwide

By: Anita

Useful
September 12, 2019

Amazing service

Thank you for amazing service

Insurer: Nationwide

By: Tanya-Faye

Useful
September 12, 2019

Great company!

Have been with Trupanion for 7 years. Have 2 dogs with medical needs. Never had any problems with this company. Always recommend to everyone!

Insurer: Trupanion

By: Aleksandra

Useful

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