Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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It’s good to have insurance for your fur baby!
I am wondering why you didn’t reimburse me for the Denamarin. I know that you said that it is a supplement but Willie has very high liver function tests and the vet said he has to take them to try to bring the functions down.
Insurer: Nationwide
By: marlene
Great coverage and quick reimbursements
Thank you for the great service these past 4 and a half years. Coverage is great and filing a claim is extremely easy. Even more so now that our vet submits them for us. Communications on pending claims are clear and reimbursements are quick. THANK YOU!
Insurer: Nationwide
By: Young
Would definitely recommend
Fantastic service. Never a claim problem.
Insurer: Nationwide
By: Jeri
Love the service and peace of mind with insurance
Excellent policy and service
Insurer: Nationwide
By: Nancy
We're very grateful that we are able to get reimbursed for Jaxson's major procedures.
We have been very pleased with the responsiveness from Nationwide regarding our claims.
Insurer: Nationwide
By: Robin
Easier than Human Health Insurance
Our Pet is covered under Nationwide's My Pet Protection with Wellness Plan, which is simply phenomenal! Being skeptical of insurance in general, I was just thankful that our pet was covered in the event of accidents or serious health conditions, turns out our insurance does much more than that! Preventative care, prescriptions, and check ups are all covered and reimbursed at 90%!!! Submitting a claim is as easy as scanning your veterinarian invoices and uploading them to Nationwide's claim services. The turn around on claims is fast and money is directly deposited into your account. No hassle, no resubmission or denial back and forth. It's easier than having human health insurance!
Insurer: Nationwide
By: Alex
Excellent Service
Very efficient & timely reimbursement. Great & Courteous Customer Service
Insurer: ASPCA
By: Gary
Excellent service
Trupanion came through for us again. Easy claim filing and fast settlement. It was wonderful that we received prior approval before the surgery to our dogs leg was performed. So pleased that we chose Trupanion.
Insurer: Trupanion
By: Alan
A must have for beloved pets
Pet insurance provides peace of mind and protection for beloved pets. Nationwide makes it so easy! Online claim forms, quick processing and coverage are wonderful. We are so thankful our pets are protected through Nationwide.
Insurer: Nationwide
By: Melissa
My pet is covered by the best!
Bear has been covered by Nationwide Pet Insurance since we brought him home. The onboarding process was simple and extremely informative. The representative answered all of my questions to ensure I was getting the appropriate coverage for my dog. The process for submitting claims is very simple and reimbursements have always been fair. The most important thing is the coverage for my dog and so far Nationwide has taken care of all of our pet needs. Thank you!
Insurer: Nationwide
By: Michelle