Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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I have always been impressed by the service and value of your insurance.
I have always been impressed by the service and value of your insurance.
Insurer: Nationwide
By: Jay
Thank goodness for pet insurance!
It's so wonderful not having to worry about basing your pet's health on your financial status. I would never consider NOT having insurance. So easy to file claims.
Insurer: Nationwide
By: Michelle
No regrets having Nationwide Pet Insurance
We have three dogs that have coverage with Nationwide Pet Insurance as well as Wellness Benefit option. The processing of claims has been very easy. Any reimbursements against the claims have been received timely. I volunteer for a small dog rescue and have recommended Nationwide Pet Insurance to several potential adopters .
Insurer: Nationwide
By: Diane
Quick response time, super easy process
Overall, the claim process with Nationwide for both my dogs has been a quick and painless process. I have nothing but great things to say regarding Nationwide as a company including their exceptional buisness practices and excellent customer service. Thanks for all your help, Nationwide!
Insurer: Nationwide
By: Chelsea
EST insurance for my dogs
I love how easy it is to submit a clam I’ve recommended it to my sisters and friends They all have joined
Insurer: Nationwide
By: Carmen
Great Process
Nationwide was very easy to contact and place a claim for my dog Bo. He was playing in a baseball field and ran full speed into the aluminum bleachers. He cut his face open and his shoulder. We had to take him to an emergy vet and after a hefty bill, we sent all infor to Nationwide. The process was easy, self explainatory and our claim was paid very quickly. Side note: Bo is doing just fine now.... :)
Insurer: Nationwide
By: Kathy
Very prompt claims handling!
Tiffy had several claims pertaining to an ear infection. Applying for the coverage was not difficult and claims processing was superior.
Insurer: Nationwide
By: StevenBarney
Claim process is easy and payment is received quickly.
The claim process is very easy and I have the payments sent directly to my checking account. My vet asked what insurance we have after hearing all my excellent reviews and said she will recommend Nationwide to clients who ask about insurance for their pets. I have always had excellent customer service and payments are made within 30 days. Thank you, Nationwide.
Insurer: Nationwide
By: Laurie
Excellent Service and quick turnaround time
Excellent customer service.
Insurer: Nationwide
By: Lisa
THE BEST SERVICE EVER!
SO every time i receive a refund check back, after making a claim, i call Nationwide to thank the company for the excellent service I get. Your company is everything you hold it out to be AND MORE. Your service representatives are great and your follow-through is beyond measure. SO IN TWO WORDS, "THANK YOU!!!!!"
Insurer: Nationwide
By: Robin