Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Trupanion is a keeper.
It was easy and user friendly.
Insurer: Trupanion
By: Koreen
Best Decision I Ever Made For My Dog
I recommend Trupanion to everyone! It has been 6 years and every experience I have ever had with them is incredible, they are the nicest and easiest to work with!!
Insurer: Trupanion
By: Kelleyanne
Great Experience
My dog has large cell lymphoma and has been undergoing treatment for the last year. All through out his treatment we have been submitting claims and consistently we have had no problems. Thank you again for giving me some extra time to spend with my best friend.
Insurer: Trupanion
By: David
Trupanion works great for us!
good response and good customer service
Insurer: Trupanion
By: Tracy
Quick & Efficient Service
As always, the timing between when a claim is submitted and when the claim has been reviewed and processed is very quick. I am always surprised at just how efficient the whole process is. This is definitely appreciated for those times when the claim is high
Insurer: Trupanion Canada
By: Teena
Trupanion, truly easy.
Our case manager just always makes our experience easy. Thanks!
Insurer: Trupanion Canada
By: Krista
Grateful for Nationwide Pet Insurance!!!
I am so grateful to have Nationwide Pet Insurance for my 2 Yorkies because the company, coverage and customer service is top notch and amazing. Thank you!
Insurer: Nationwide
By: Jen
Healthy Paws is totally AMAZING!
I purchased Premium Pet Health Insurance from Healthy Paws in 2013...........Thank God! They have been exceptional in customer service , reimbursement & follow up. Our 13 year young Goldendoodle, Bella , recently went through two life threatening illnesses within the last 2 months...Our bills totaled over $11.000, and Healthy Paws didn't hesitate to reimburse us for 90% of our claim. The people that work there are compassionate and caring. Our Bella has bounced back beautifully ( still getting mistaken for a Pup ! ) - thank you Healthy Paws for everything!
Insurer: Healthy Paws
By: DAVID
excellent
Im so happy i have you as my insurance carrier. It has more than paid for it's self. My last dog I had yu and never used the pollicy. But this time I'm very happy I decided to come back to you. hank you so much for your prompt returns it really helps out. Thank you, Jo Burghardt Owner of Sadie and Tabitha.
Insurer: Nationwide
By: Jo