Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Excellent pet insurance.
Excellent service in processing my claims.
Insurer: Trupanion
By: Luz
empower yourself to give the best
We've been with Trupanion for almost 9 years. Nothing but great things to say about how much they've helped us. We absolutely love the team that we deal with there for our dog who has had many, many challenges over her lifetime.
Insurer: Trupanion
By: Ron
SANTA ROSA FAMILY RECOMMENDS TRUPANION
Have had your insurance for about eight years now and so happy we do! I recommended you to many folks, but only know of our neighbors having now signed up for their two dogs, Easten and Soda. They are happy as well. Thank you for your continued excellent service.
Insurer: Trupanion
By: Cindy
Satisfied owner of elderly dog.
Prompt payment of claims. Extremely competent and friendly voices on the phone. A good experience.
Insurer: Trupanion
By: C.
Trupanion is great!
The claims process was straightforward and transparent. The determination was explained thoroughly and the direct deposit option was helpful!
Insurer: Trupanion
By: Margaret
Quick and Easy!
Quick and easy! Explained thoroughly and organized easily.
Insurer: Trupanion
By: Nicole
no hassle love it!
no hassle love it!
Insurer: Trupanion Canada
By: Duane
Easy does it.
Your service was extremely efficient and speedy. It's upsetting enough to have a furry pal under the weather without having an insurance company to wrangle with. Trupanion is always so straight forward and supportive..
Insurer: Trupanion Canada
By: Sandy
Fantastic Insurance!
Our experience with Trupanion has been outstanding. Our claims are processed very quickly and we always understand the decisions that have been made with the claims. Thank you.
Insurer: Trupanion Canada
By: Jennifer
The Best Pet Insurance Provider By Far .
Trupanion is the best pet insurance company . We have had our coverage for Olivia for 8 years , never been any issue with any claim we have submitted.. Your staff are always more than helpful if I have questions about a claim .... I would highly recommend
Insurer: Trupanion Canada
By: Jane