Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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I Wouldn't Insure With Anyone Else!
This is the one and only company that I will use for pet insurance. Their plans are simple and easy to understand. Submission of claims is easy and I had reimbursement in my account after several days.
Insurer: Figo
By: Joe
It gives us piece of mind where our Bella’s health is concerned!
Nationwide makes it so easy to summit claims and pays the claims quickly. We are so happy that we have them for our Golden Retriever’s health and wellness issues.
Insurer: Nationwide
By: Terry
Fast and reliable
Fast easy reliable friendly
Insurer: Nationwide
By: Lawrence
Helpful
Great service easy no hassle
Insurer: Nationwide
By: Daniel
A client for life
It was awful enough to hear the vet tell use out male Savannah cat Leto had a complete blockage and unable to urinate it returned again and we had to go with a surgical correction. Having to worry about the bill would have made this so much more stressful. Nationwide has our business and thanks.
Insurer: Nationwide
By: Will
Excellent and Timely Service
I am so impressed by this company! It took only a few days to review and approve my claim, thank you so much.
Insurer: Nationwide
By: Corey
Had great experiences with Nationwide covering my pet.
My young dog is well taken care of with nationwide its an easy claim form and they are very prompt with their reimbursement.
Insurer: Nationwide
By: Bryan
Great - Thank you
Very easy to view and submit documents - communicated clearly about time(s) they could need for claims processing - pleased with the entire process. Thanks!
Insurer: Nationwide
By: Nathan
Easy and Convenient Claims submittal process
Use mobile app to easily submit claims. App allows you to take picture of your receipts and quickly add to your claim. Claims are process in 10 days or less via check or direct deposit. I’ve used check and received it quickly. Great experience and service.
Insurer: Healthy Paws
By: Kristy
Fantastic insurance! Simple, fast, and no hassle processing claims
I love this insurance! They make everything simple, no hassle, and everything is processed very quickly without any issues. To me, you cannot get better than that!
Insurer: Nationwide
By: Julie