Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


September 19, 2019

I Wouldn't Insure With Anyone Else!

This is the one and only company that I will use for pet insurance. Their plans are simple and easy to understand. Submission of claims is easy and I had reimbursement in my account after several days.

Insurer: Figo

By: Joe

Useful
September 19, 2019

It gives us piece of mind where our Bella’s health is concerned!

Nationwide makes it so easy to summit claims and pays the claims quickly. We are so happy that we have them for our Golden Retriever’s health and wellness issues.

Insurer: Nationwide

By: Terry

Useful
September 19, 2019

Fast and reliable

Fast easy reliable friendly

Insurer: Nationwide

By: Lawrence

Useful
September 19, 2019

Helpful

Great service easy no hassle

Insurer: Nationwide

By: Daniel

Useful
September 19, 2019

A client for life

It was awful enough to hear the vet tell use out male Savannah cat Leto had a complete blockage and unable to urinate it returned again and we had to go with a surgical correction. Having to worry about the bill would have made this so much more stressful. Nationwide has our business and thanks.

Insurer: Nationwide

By: Will

Useful
September 19, 2019

Excellent and Timely Service

I am so impressed by this company! It took only a few days to review and approve my claim, thank you so much.

Insurer: Nationwide

By: Corey

Useful
September 19, 2019

Had great experiences with Nationwide covering my pet.

My young dog is well taken care of with nationwide its an easy claim form and they are very prompt with their reimbursement.

Insurer: Nationwide

By: Bryan

Useful
September 19, 2019

Great - Thank you

Very easy to view and submit documents - communicated clearly about time(s) they could need for claims processing - pleased with the entire process. Thanks!

Insurer: Nationwide

By: Nathan

Useful
September 19, 2019

Easy and Convenient Claims submittal process

Use mobile app to easily submit claims. App allows you to take picture of your receipts and quickly add to your claim. Claims are process in 10 days or less via check or direct deposit. I’ve used check and received it quickly. Great experience and service.

Insurer: Healthy Paws

By: Kristy

Useful
September 19, 2019

Fantastic insurance! Simple, fast, and no hassle processing claims

I love this insurance! They make everything simple, no hassle, and everything is processed very quickly without any issues. To me, you cannot get better than that!

Insurer: Nationwide

By: Julie

Useful

Compare top pet insurance providers plans.