Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Don’t regret getting this insurance
Never had any problems!
Insurer: Nationwide
By: Amanda
Very pleased with Nationwide
I have been very pleased with the service I have received from Nationwide. I have had them since my puppy was 6 months, he is now 1 yr 8 months old.
Insurer: Nationwide
By: Maria
Nationwide is the BEST pet insurer out there!!
Nationwide is very quick to respond to claims and is very fair..
Insurer: Nationwide
By: Christine
Excellent service
Excellent service! Quick reimbursement and they care enough to follow up on my pets recovery.
Insurer: Nationwide
By: Margie
Quick, easy, helpful
Just...wow. I transferred over to Nationwide from Healthy Paws, and I'm so happy I made the switch (mid-plan year, might I add!). Nationwide is consistent, helpful, and they seem to really care about my pup. Thank you!
Insurer: Nationwide
By: Kate
Excellent
Very pleased with the service and company
Insurer: Nationwide
By: Charles
Great customer service, making claims is a hassle though
Amazing people and super helpful every time I have to call customer service but I feel like the claim system could be easier on the pet owners.
Insurer: Nationwide
By: Ricky
Chico
Service is excellent but it outstanding beyond excellent if it could cover prescribed dog food
Insurer: Nationwide
By: Mayra