Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
Other Categories
Highly Satisfied
I am highly Satisfied with Nationwide pet Insurance. Easy to submit the claim and payment was timely.
Insurer: Nationwide
By: srikanth
I Love Trupanion!
Always exceptional customer service and hassle free claims process.
Insurer: Trupanion
By: Annette
Trupanion is the best!
My pup needed medication and a follow up test. I submitted the information online to Trupanion. Within a couple of days I received an email explaining their coverage and what would be applied to our deductible. Prompt and efficient customer service.
Insurer: Trupanion
By: Cathy
Excellent response time claim reimbursement and customer service!
Excellent response time, claim reimbursement and customer service!!!
Insurer: Trupanion
By: Christine
Emily's owner, Pat from Bayside
Representatives always available to help out and answer questions. Checks always sent out promptly. You are kept informed of every step in the process. So, thank you!!
Insurer: Trupanion
By: Pat
Happy Puppy
I have always found Trupanion to be efficient and extremely fair with all claims I have submitted.
Insurer: Trupanion
By: Lorraine
The Best!
Very fast and efficient. Wonderful service.
Insurer: Trupanion Canada
By: John
No flys on these guys
Very good company to do business with. Usually a hassle free experience.
Insurer: Trupanion Canada
By: Laura
My first Experience!
I was very glad to have help with expenses when Kylie was so sick and needed surgery...thanks Trupanion!
Insurer: Trupanion Canada
By: Beverly
Happy customer
Quick claim and helped eliminate a lot financial stress during an already stressful time
Insurer: Trupanion Canada
By: Jennifer