Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Nationwide Pet Insurance is Top Knotch!
This is the second pup that I've had insured via Nationwide. There's a reason for that. They provide stellar customer service and reimbursements are quick.
Insurer: Nationwide
By: Mary
Excellent in All Respects
Thank you so much for your continued great service regarding our claims for Hailey. Hailey is fighting a battle with kidney failure now and your service has been crucial in helping with that fight as well as any other issues we’ve had in the past. Thanks so much for all you’ve done!
Insurer: Nationwide
By: Gary
Best insurance service needs
Nationwide is tops when claims are sent in. It’s a real pleasure doing business with them. At the time when a paw is ill and visiting the vet often, you just don’t want to worry about the claims. Thank you Rena and Marilyn
Insurer: Nationwide
By: Rena
Great service
Great service fast and easy very happy
Insurer: ASPCA
By: Anthony
Best Pet Insurance on the Market
My Lab had 2 ACL Tears, after deductible, everything was paid 90%, a cost I could have never endured being a senior on a fixed income. The rates are very reasonable, When you call the 1st question you are asked is how is your pet doing?., then how can we help you. Cannot get better customer service,
Insurer: ASPCA
By: Connie
Nationwide Pet Insurance is the best. I am very pleased with this coverage and plan.
Great coverage for my dog. Prompt service.
Insurer: Nationwide
By: Elizabeth
Fantastic service for 10 years.
I have had policies for 2 dogs for 10 years. I find Nationwide to be very professional and helpful. I would definitely recommend them and for me it’s a necessity for the health and well being of my dogs and myself. They have really come through when there has been a health problem for my pets.
Insurer: Nationwide
By: Shelley
Claims submission super easy
I have received a lot of help from Nationwide with any issues that arise. I had a complication involving my payroll deduction to pay my insurance, which never got resolved but the Nationwide agent assisted me in moving to another form of payment. The claims process is extremely easy through the app. Love this feature!
Insurer: Nationwide
By: Jessica
Very easy sign-up and claims processing
The process has been very easy. Your CS agents are helpful in explaining the coverage The claims process is very simple
Insurer: Nationwide
By: Julie
First and Best Pet Insurance Experience Ever!
Never had pet insurance before but I can tell you this pet insurance is as good as any human insurance! 90% coverage and mobile picture claims make it easy as possible. And the payments come quick! Not too mention my AA corporate discount, I am referring you to all the animal lovers I know!
Insurer: Nationwide
By: darrell