Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
Other Categories
Easy to file claim.
Easy to file claim. Responsive and professional.
Insurer: Trupanion
By: Marlon
Trupanion is simply the best.
Trupanion has been quick, fair, and responsive to every claim I've made for the life of our pets. I continually recommend Trupanion to every pet owner I talk to about pet health.
Insurer: Trupanion
By: Ken
So quick to respond to claim!
So quick to respond to claim! Easy process too
Insurer: Trupanion
By: Tiffany
Keeping Our Charlie Well and Loved.
The people at Trupanion, who handle the claims work very hard and quickly to have client reimbursed. In addition, my experience has shown that the people at Trupanion take the time to respond to emails and questions. Thank you so much!
Insurer: Trupanion
By: RuthAnne
Claim Process
Trupanion is always easy to file a claim and the claim process is fast. Very efficient
Insurer: Trupanion
By: Ada
Very Satisfied with Trupanion
Always very responsive! Easy to work with.
Insurer: Trupanion
By: Laurette
Very satisfied client and cat parent
They are processed in a short time and a notice is sent About 2 weeks later the check is in my mailbox If you need to contact Trupanion there is a person available on the phone 24/7Wonderful !
Insurer: Trupanion
By: Melissa
Trupanion is great!
Very fast response time which is soooo appreciated!
Insurer: Trupanion
By: Pamela