Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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I know that when I take my dog to the vet, I feel secure since I have Nationwide Pet Insurance.
Nationwide handled my pet insurance claim quite kly and efficiently. I used the 24 hour Vetline, which is free with my policy. I feel comfortable being able to take my dog to the vet and emergency clinic of my choice. I already had eight years experience with Nationwide for another pet. So I was confident in signing up our second dog earlier this year. Thanks so much!
Insurer: Nationwide
By: Barbara
Wonderful customer service, prompt review of claims, available 24/7.
This if first year to participate with this insurance program and so far great company to work with. Their customer service is awesome (available 24/7) very good at explaining policies, coverage, claims, processes. With pet care expenses I found this to be very helpful to ensure my pets are healthy and the cost is managed.
Insurer: Nationwide
By: Lisa
Easy to file claim.
Easy to file claim. Responsive and professional.
Insurer: Trupanion
By: Marlon
Trupanion is simply the best.
Trupanion has been quick, fair, and responsive to every claim I've made for the life of our pets. I continually recommend Trupanion to every pet owner I talk to about pet health.
Insurer: Trupanion
By: Ken
So quick to respond to claim!
So quick to respond to claim! Easy process too
Insurer: Trupanion
By: Tiffany
Keeping Our Charlie Well and Loved.
The people at Trupanion, who handle the claims work very hard and quickly to have client reimbursed. In addition, my experience has shown that the people at Trupanion take the time to respond to emails and questions. Thank you so much!
Insurer: Trupanion
By: RuthAnne
Claim Process
Trupanion is always easy to file a claim and the claim process is fast. Very efficient
Insurer: Trupanion
By: Ada
Very Satisfied with Trupanion
Always very responsive! Easy to work with.
Insurer: Trupanion
By: Laurette