Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Simple claims process. Customer service is nice
The process to submit a claim is very easy. I had to call customer service once and she was nice and professional. I definitely recommend Nationwide pet insurance.
Insurer: Nationwide
By: Jessica
Mrs
Great customer service. Claim's are easy to process.
Insurer: Nationwide
By: Denise
I'm SOOOOO glad I switched to Nationwide!!
From A thru Z, everything about Nationwide Pet Insurance is perfect. Thew coverage is tops and the ease of making a claim is second to nome. I feel the my Betty White is in the best hands possible.
Insurer: Nationwide
By: ANDREW
Excellent claim service
ASPCA pet insurance processed my claim quickly and covered more than I expected! I was so pleased when I received the EOB for my claims. I had to submit two as a followup appointment was needed and they covered that as well! Great experience for me and my dog.
Insurer: ASPCA
By: Elana
Thank you for helping us take care of Samantha when she needed help!
Nationwide is the best PET insurance - I have 2 dogs age 12 and love the service for when both needed critical surgeries. I recommend Nationwide to anyone with pets!
Insurer: Nationwide
By: Cindy
Thank you
Submitting a claim and response has been quick and easy. Thank you!
Insurer: ASPCA
By: Jason
I have had other pets and different insurance nationwide by far is the best .
I would certainly recommend Nationwide pet insurance.Submitting a claim is very easy you receive confirmation within one or two days. They are online app is very easy to use and you know right away where you stand with the claim. You receive a check rather quickly. I’ve only had this insurance for five months because we have a new puppy but I am super satisfied and would recommend this insurance company to all.
Insurer: Nationwide
By: Adele
No problems
Always very easy to work with. Online chat is a nice why to ask questions if needed. I have never had to a problem.
Insurer: Trupanion
By: Christine
I Love Trupanion!
Trupanion makes the entire claim experience easy. The employees are professional and helpful. The website is simple to navigate and has all the information I need to see the status of my claims. I highly recommend Trupanion!
Insurer: Trupanion
By: Carol