Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Best pet insurance
Zach had 3 surgeries in past 18 months. Nationwide pet insurance has always been there for us. We are fully trusted them to take good care our dogs when we needed. Thank you Nationwide
Insurer: Nationwide
By: Payfang
Nationwide should be on every dogs side
The peace of mind that comes with a nationwide policy for my dog is unprecedented. The ease of filing a claim, the ability to speak with a live human being located within the United States and so many other factors make the choice of nationwide so easy. I would not own a dog unless he was covered by a nationwide policy.
Insurer: Nationwide
By: Nationwide
Nationwide Pet Insurance customer service and claims department are alway extremely helpful and quick to respond
Nationwide Pet Insurance has great customer service in all departments for pet insurance handling. Claims have been handled promptly.
Insurer: Nationwide
By: Robin
Nationwide is really great.
Reimbursements are very generous and claims are promptly serviced. I recommended Nationwide to my next door neighbor and they are very happy with them also.
Insurer: Nationwide
By: timothy
Extremely pleased with the ease of filing a claim and the speed at which the claim is paid.
The last few months it seems has been one thing after another with Wanda and Sophie. I have one less thing to worry about knowing that my claims can be filed with ease and they will be acknowledged and paid quickly. I definitely made the right choice when I signed up with Nationwide for Wanda and Sophies insurance needs.
Insurer: Nationwide
By: Marguerite
Excellent service and very fast!
Just wanted to say how easy it is to file a claim with Nationwide and how quickly they pay. I would recommend them to anyone with a pet.
Insurer: Nationwide
By: Linda
Nationwide Pet Insurance has been so helpful!
As our dog, Chicory is getting older, her vet bills increase as we try to keep her healthy - Nationwide Pet Insurance has been such a pleasant company to work with in managing her medical expenses. Yall are the best!
Insurer: Nationwide
By: Craig
It would be easier to submit my claim from my Nationwide account rather than a separate email account.
Overall, I am extremely pleased with Nationwide Pet Insurance service and I have already recommended Nationwide to other pet owners
Insurer: Nationwide
By: Lucy
the best insurance for my dogs
My dogs have had several problems in this year and thanks to this insurance I have been able to be calm, 90% have been covered, the claims in less than 2 weeks I have it in my account, very detailed all the claims, very happy with that My dogs are in this insurance, I recommend them to all
Insurer: ASPCA
By: Mayker
Amazing, quick and easy claim process
Have had pets my whole life but this is the first time I have signed up for pet insurance. My dog then got an injury this year and I was happily surprised how easy and convenient the claims process has been. Thank you so much for the wonderful service. I would recommend this pet insurance to everyone!
Insurer: Nationwide
By: Linda