Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Competitive pricing and offerings
Very impressed with coverage and pricing
Insurer: MetLife
By: ss
Terica was great!
Terica was clear and thorough. She was great and looked for the best deal for me.
Insurer: Nationwide
By: NMoc
I’ve had a great experience with this…
I’ve had a great experience with this pet insurance. Everything is handled quickly and on time, with no issues at all. Submitting documents is very easy and straightforward, which makes the whole process stress-free. Highly recommend!
Insurer: Healthy Paws
By: Mia Darsel
Hello, Great experience with pet insurance. Thank you Nationwide pet insurance.
Hello, recently called your pet insurance service and I wanted to share my experience. I was treated very well, and the representative was kind and helpful. I truly believe your company is very good and honest . Thank you for your excellent service.
Insurer: Nationwide
By: Maria Della Maggiora
Megan provided great at options
Megan was great at answering all my questions as well as providing great options to consider now and later. Some options were not on the website. She provided good worldly examples to answer my questions when I seemed confused.
Insurer: Fetch
By: Shamicka Fulson
Renewed pet insurance
Great customer service with problem resolution
Insurer: Nationwide
By: Theodore Richardson
Excellent service
She was very helpful and educational on the insurance policy and was able to answer all questions I had in a very good manner, thank you Amanda
Insurer: Fetch Canada
By: Korra Lafreniere
How friendly everybody is how easy it…
How friendly everybody is how easy it is to put a claim in on your pet and the promptness that it’s paid
Insurer: MetLife
By: Mark
Satisfied Customer
I would like to extend my sincere gratitude to the pet insurance company for providing a timely and satisfactory refund for the expenses incurred. Your prompt response and efficient handling of the claim made a difficult situation much easier, and I truly appreciate your support. Thank you for your excellent service.
I’ve had great experience with Met Life…
I’ve had great experience with Met Life . I’ve been with them for 2 years and they really have been great every time I’ve had a claim
Insurer: MetLife
By: customer