Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Recommend
Easy, relatively quick turnaround, helpful customer service if you have an issue
Insurer: MetLife
By: Laura
Claim
It was easy to submit and claim and claim was approved fast.
Insurer: MetLife
By: customer MM
Cynthia was great to work with
Cynthia was great to work with. She took care of me and helped me with enrolling.
Insurer: Nationwide
By: Victoria Mullikin
Easy
Easy. Thankfully it’s easy to speak to a human and get direct answers still.
Insurer: Trupanion
By: DK
It was super easy to submit a claim
It was super easy to submit a claim. Thank you, Spot Pet Insurance!
Insurer: Spot
By: Leann George
Excellent Work
Very satisfied for the way that solve my questions and very good guidance on my questions.
Insurer: Nationwide
By: Karla Guevara
Very easy to submit for reimbursement
Very easy to submit for reimbursement. It was very comforting knowing that most of my pets bill would be covered just wish they didn’t nit pick the stuff that I was charged for.
Insurer: Spot
By: Lina Mazzella