Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,782 total
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That they will take care of your pets care asap while in 911
Thank you I can’t thank you guys enough
Insurer: MetLife
By: Carlina Rebeiro
Easy process for claims and fast…
Easy process for claims and fast reimbursement. My pup seems to have a very sensitive stomach and had several bouts of diarrhea requiring visits to the vet. I was afraid they might not cover the repeat visits but thankfully they did! We have her on a sensitive stomach diet now so hopefully no more issues!!! Thank you Fetch !
Insurer: Fetch
By: Laura
Excelente servicio y excelente atención
Excelente servicio y excelente atención
Insurer: Spot
By: omar cienfuegos
A fabulous person
A fabulous person. A true ambassador of FETCH. Professional and accurate with assisting me filing a claim. The best of the best. Thank You Kaitlyn.
Insurer: Fetch
By: Christopher Buemi
Aileen was great helped me pick out a…
Aileen was great helped me pick out a plan the best fits my cat Mr. Snuggles needs. To make sure he’s covered in the future if anything were to happen and for he’s routine vet visits.
Insurer: Fetch
By: Mallory Allison
Very professional and helpful.
Very professional and helpful.
Insurer: Nationwide
By: Richard
They process the claims fast and when…
They process the claims fast and when you call someone answers you right away and their coverage is comprehensive.
Insurer: Spot Canada
By: Spring
Easiest claims process
Easiest claims process, easy to work with and they payout directly to you quickly. Highly recommend.
Insurer: MetLife
By: Devin
Fast service: I sent the information I had
I sent the information I had. Fetch contacted my vets office for medical records and my claim was paid in a short time. I wish my insurance was that easy!
Insurer: Fetch
By: Brenda
Thankful to have Pet Insurance
We were so thankful to have pet insurance when our 4 year old doodle had a stomach emergency and spent two nights in an emergency hospital. The bill was over $6200 and Healthy Paws simply asked for the medical notes from the hospital and they issued payment without a delay.
Insurer: Healthy Paws
By: Gary Breen