Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,435 total
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Considering we are 2 legged and not 4…
Considering we are 2 legged and not 4 legged my experience has been great
Insurer: MetLife
By: Barabra Kirby
Very friendly customer service!
Very friendly customer service!
Insurer: Trupanion
By: SHELLEY
Really exceptional customer service…
Really exceptional customer service every single time
Insurer: Embrace
By: Jennifer Morgan
Mobile app and website are non…
Mobile app and website are non functional. When submitting request for new plan, no communication is ever received.
Insurer: Nationwide
By: customer
Dilsa was very welcoming
Dilsa was very welcoming, helpful and supportive with all my questions!
Insurer: Nationwide
By: MiaH.
Great and affordable pet Insurance/wellness plans
I am so glad that after searching for the perfect health insurance for almost a year, I came across Prudent Pet and I am very happy with their pricing, their plans, as well as their customer service. As soon as I file a claim, they are responding back with additional information and making this claim process as smooth as possible!
Insurer: Prudent Pet
By: Katherine
Awesome Service
Excellent Service Easy to process all claims
Insurer: Trupanion
By: Lilmarie
Karley helped me understand the plan…
Karley helped me understand the plan and answered all my questions.
Insurer: Fetch
By: shelby