Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Great customer service!
I had the utmost pleasure of dealing with Janet Pryor. She answered all my questions. She showed a genuine concern for my needs and had a very likeable personality. She was easy to communicate with and very knowledgeable in her job. I was very impressed.
Insurer: Furkin
By: Mike
easy to use
easy to use
Insurer: Trupanion Canada
By: Terry
I highly recommend Trupanion
Informative and knowledgeable agent on phone.
Insurer: Trupanion Canada
By: Pamela
I have recommended to a friend and they now use trupanion for their dog!
I have recommended to a friend and they now use trupanion for their dog!! Super nice people that work for Trupanion.
Insurer: Trupanion Canada
By: Michelle
Dealing with the people who you contact is outstanding.
Dealing with the people who you contact is outstanding.
Insurer: Trupanion Canada
By: Chris
Great Experience
Great experience
Insurer: Trupanion Canada
By: Tara
It was great and easy
It was great and easy
Insurer: Trupanion Canada
By: Angela
Worth every penny!
My claims are processed successfully every time. I even submitted an appeal and it was handled quickly. I canât thank Trupanion enough!
Insurer: Trupanion Canada
By: Carly
Super quick and friendly
Super quick and friendly
Insurer: Trupanion Canada
By: Elodie
Satisfied
Very helpful csr and all my questions answered
Insurer: Trupanion Canada
By: Mansley