Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
Other Categories
Great customer service.
Great customer service and clarification about questions.
Insurer: Trupanion Canada
By: Brooklyne
Montegoâs Journey with Addisonâs Addison
I did not think my dog was going to make it Or if trupanion would even help us. With in a heartbeat I made the call The lady was so very helpful I do not remember everything she said to me all I truly remember is her telling me go be with Montego you get you Thank you ?? I have told so many people about trupanion Thank you
Insurer: Trupanion Canada
By: Annette
I got wonderful help
I got wonderful help
Insurer: Trupanion Canada
By: Cecilia
Thank you!
No questions asked, quick service and no surprises. It was the one thing we didnât have to worry about through our dogâs injury.
Insurer: Trupanion Canada
By: Josiane
Great care for Beau by Trupanion
Over the 11.5 years that we had Beau, we had three incidents with Beau. The first was a broken tooth, then a split nail that had to be removed, and the final one. All of the incidents were handled by the Trupanion team with respect and ease on my end. Thank you for all that your group did for Beau!
Insurer: Trupanion Canada
By: Robert
Simply fantastic and respectful and resourceful customer service.
Simply fantastic and respectful and resourceful customer service. Thank you Brittany.
Insurer: Trupanion Canada
By: Ali
Happy client!
EVERYTHING HANDLED VERY WELL. PHONE CALL WAS EXCEPTIONAL. Thanx, Ed McKeown
Insurer: Trupanion
By: Edward
Want Great Coverage go with TRUPANION
I am very happy with the service and speed in which claims are processed. Highly recommend.
Insurer: Trupanion
By: Shelley