Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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As tous mes amie la dame etais très gentille merci
As tous mes amie la dame etais très gentille merci
Insurer: Trupanion Canada
By: Lise
Excellent
Very quick with the claim and awesome service
Insurer: Trupanion Canada
By: Beverly
Great insurance for your love ones
you guys are fair and explain in details so i can understand the final decision, it is easy to understand and i agree with the out come
Insurer: Trupanion Canada
By: Marcel
Just the help we needed
Your team have been our saviours with the last two dogs we had. You helped us with being able to help our pups to the decision and ability to do what we could for them. As far as I am concerned you are the best team to help people do the most for their furry family. God bless you
Insurer: Trupanion Canada
By: Janne
Mom of Louie
I cannot say enough how wonderful Trupanion has been in my experience with my dog having cancer & treatments for over a year. Trupanion is quick to respond and the coverage was phenomenal.
Insurer: Trupanion
By: Karen
The customer service have all been very pleasant and knowledgeable.
The customer service have all been very pleasant and knowledgeable.
Insurer: Trupanion
By: Mary
The service is very fast.
The service is very fast.
Insurer: Trupanion
By: Joanne
Thank you!
Trupanion makes everything so easy! Thank you so much for everything!
Insurer: Trupanion
By: Hallie
Very understanding and receptive
Very understanding and receptive
Insurer: Trupanion
By: Allye
The BEST pet insurance provider!
Trupanion has served my two Shelties since birth. I have found Trupanion to be expedient, professional, but most of all very caring toward my pets needs! My Sheltie Callie has recently had brain surgery to remove a tumor. I felt so supported by Trupanion every step of the way through this process. This was a serious procedure and one which I was very worried for my dog. Trupanion communicated throughout with the Neurologist making all of this experience so much less stressful. I felt I could devote my attention to my dog. I ALWAYS recommend Trupanion to others as they truly do put your pet's medical needs as their first priority. Thank you Trupanion! I so appreciate your company!
Insurer: Trupanion
By: Cindy