Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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Ashley was very helpful and answered my questions fully.
Ashley was very helpful and answered my questions fully. Ashley also helped me log into my Trupanion account. Very pleasant.
Insurer: Trupanion Canada
By: Karen
Friendly one get answers and explanations
Friendly one get answers and explanations
Insurer: Trupanion Canada
By: Patricia
I was easier than i thought very impress everybody told me that the insurance will always have an excuse not to cover stuff but i had no issues will keep and recommend .
I was easier than i thought very impress everybody told me that the insurance will always have an excuse not to cover stuff but i had no issues will keep and recommend .
Insurer: Trupanion Canada
By: Monica
Great process, easy to follow!
It was very easy, when I called to get assistance the person was really helpful!
Insurer: Trupanion Canada
By: Anne
Professional and extremely helpful.
Professional and extremely helpful.
Insurer: Trupanion Canada
By: Sabrina
Rapid response and easy access
Rapid response and easy access
Insurer: Trupanion Canada
By: Catherine
Sadie was super friendly and a great help
Sadie was super friendly and a great help
Insurer: Trupanion Canada
By: Darlene
Excellent company
Seamless and prompt
Insurer: Trupanion Canada
By: Kathy
Very friendly staff.
Very friendly staff. Fast service.
Insurer: Trupanion Canada
By: Vicky